Privacy Policy and Terms & Conditions

Introduction

This website is operated by Hello Home Design (“we”, “our”, “us”). By accessing or using this website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, you should not use this website.

Website Use

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site. You must not attempt to gain unauthorised access to any part of the website, interfere with its functionality, or use it in a way that could cause damage or disruption.

Information on this Website

The content on this website is provided for general information purposes only. While we make reasonable efforts to ensure accuracy, we do not guarantee that the information is complete, current or free from errors. Any reliance you place on the information is at your own risk.

Services and Inquiries

Information about our services, including descriptions, timelines and pricing, is indicative only and may change without notice. Any quotes provided are based on the information available at the time and may be subject to further review or adjustment.

Intellectual Property

All content on this website, including text, images, branding and design elements, is owned by or licensed to us and is protected under applicable intellectual property laws. You must not reproduce, distribute or use any content without our prior written consent.

Third Party Links

This website may include links to external websites for your convenience. We do not control or endorse those websites and are not responsible for their content or privacy practices.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any loss or damage arising from your use of this website, your reliance on its content, or any interruption or technical issue. Nothing in these Terms excludes any rights you may have under the Australian Consumer Law.

Privacy and Personal Information

We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth). We may collect personal information such as your name, email address, phone number and any details you provide when submitting an enquiry or interacting with our website. We may also collect information automatically through cookies and tracking technologies to understand how users interact with the website.

We use this information to respond to enquiries, provide our services, improve our website and marketing, and communicate with you where appropriate. We may share your information with trusted service providers or contractors who assist in operating our business, but we do not sell your personal information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies, including tools such as Google Analytics or advertising platforms, to analyse website traffic and improve user experience. These tools may collect anonymous data about your browsing behaviour. You can manage or disable cookies through your browser settings.

Data Security

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. However, no online system can be guaranteed to be completely secure.

Access and Correction

You may request access to the personal information we hold about you or request corrections if it is inaccurate. To do so, please contact us using the details below.

Updates to These Terms

We may update these Terms and Conditions and Privacy Policy from time to time. Any changes will be published on this page, and your continued use of the website indicates your acceptance of those changes.

Contact

If you have any questions about these Terms or how your information is handled, you can contact us at:

Hello Home Design

Email: info@hellohomedesign.com.au

Phone: +61 482 941 171

Governing Law

These Terms are governed by the laws of Queensland, Australia, and any disputes will be subject to the jurisdiction of those courts.